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Clearance Lines

FAQ

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Question & Answers

How much is delivery on more than one item?

What happens if my order does not arrive?

How soon do I need to let you know about damaged/incorrect/missing items?

What do I do if my item arrives damaged?

Can I ask for a specific Delivery Time?

Can you ship my order to a seperate address?

How does your delivery service work?

Will I get any confirmation when I place an order?

Do you release any Information about customers to any one else?

What if I do not like my item when i receive it?

How secure is it buying from your website?

Where can I ask for assistance?

How do I return a faulty product?

How long does it take to action a returned product?

Items becoming faulty within the warranty period

What happens if I forget to put the Order ID number on the parcel?

The item I have received is incorrect, who should I contact?

How much is delivery outside of the UK and how do I pay?

How do I track my order?

I have only received part of the items i ordered?

Can i contact you via Telephone?